Forgot Password or Username?

Changing your Staples Associate password is easy and ensures your account remains secure. By following these simple steps, you’ll be able to update your password and keep your personal information protected. Remember to create a strong, unique password and change it periodically to enhance your security.

You are responsible for maintaining the confidentiality of your Staples Associate account and password, as well as for restricting access to your computer and login credentials. We strongly recommend that you do not share your password with anyone.

This is crucial, as you are accountable for all activities that occur under your account, and any unauthorized actions may have implications. Always be vigilant and proactive in safeguarding your account information.

How to Reset Your Password On Staples Associate Connection

Here’s a step-by-step guide to help you reset your password and regain access to your account;

Step 1: Go to the Staples Associate Connection Login Page

  • Open your web browser and go to the Staples Associate Connection login page at (http://associateconnection.staples.com/).
  • Look for the “Forgot Password” link, usually located below the password entry field.

Step 2: Enter Your User Name or Email

  • You’ll be prompted to enter your User Name or email address associated with your Staples Associate Connection account.
  • Make sure you enter the correct information to ensure you can receive the reset instructions.

Step 3: Check Your Email

  • After submitting your User ID or email, you will receive an email with instructions to reset your password.
  • This email will typically include a link to a page where you can create a new password.

Step 4: Follow the Password Reset Link

  • Open the email and click on the password reset link provided.
  • The link will take you to a secure page where you can enter a new password.

Step 5: Create a New Password

  • Choose a strong and unique password that meets the required criteria (e.g., a mix of upper and lower case letters, numbers, and special characters).
  • Re-enter your new password to confirm it and ensure it matches.

Step 6: Submit Your New Password

  • Once you’ve entered and confirmed your new password, click the Submit or Reset Password button.
  • You will be notified that your password has been successfully reset.

Step 7: Log In with Your New Password

  • Return to the Staples Associate Connection login page and enter your User ID and the newly created password.
  • You should now be able to access your account and continue with your tasks.

How to Recover Your User Name?

If you don’t remember your employee ID or Username, do this;

  • Go to the Forgot Password? recovery page.
  • Enter your email in the first available space.
  • Under options, select “Forgot User Name”
  • Click on “Submit” button and your employee user ID will be emailed to you.

Troubleshooting Tips

Sometimes, things don’t go as planned, and logging into Staples Associate Connection can be a bit tricky. If you’re experiencing issues with logging in, here are a few troubleshooting tips that might help:

  1. Check Your Internet Connection: A weak or unstable internet connection can cause login problems. Make sure you’re connected to a reliable network, and try refreshing your connection if necessary.
  2. Update Your Browser: Ensure you’re using the most recent version of your web browser. Older browser versions might not be compatible with the Staples Associate Connection portal, and updating your browser can resolve many login-related issues.
  3. Clear Your Browser’s Cache: Sometimes, outdated information stored in your browser’s cache can interfere with logging in. Clearing the cache often helps to resolve this issue and allows you to successfully log in to the portal.
  4. Disable Browser Extensions or Pop-up Blockers: Certain browser extensions or pop-up blockers may interfere with the login process. Try disabling these features temporarily to see if that resolves the issue.
  5. Try a Different Browser or Device: If the problem persists, try accessing the Staples Associate Connection portal using a different browser or device to rule out any browser-specific issues.
  6. Contact Support: If you’ve tried all of the above and are still experiencing problems, contact Staples IT support or your HR department. They are available to assist you with any technical difficulties and can help you regain access to your account.

By following these tips, you should be able to resolve most login issues and get back to accessing your Staples Associate Connection account in no time.